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Customer Care

How can I contact a Birdies Representative

Birdies live support team is available Monday through Friday 8:30 am-4:30 pm PST. Some inquiries may be answered outside of these hours by artificial intelligence.*email: [email protected] chat: select the chat icon in the bottom right cor

I forgot to add my discount at checkout, what do I do?

No problem! Contact our support team with your discount code and we will retroactively apply it to your order.Please note that discount codes cannot be combined with any other discounts or sales unless otherwise stated in the terms and conditions.

Can I make adjustments to my order after it has been placed?

Sometimes, yes. Once your order is placed, we work super hard to get it to you as quickly as possible with the details provided at checkout. The status of your order will determine what changes we are able to make.Prior to your order being processed

How can I give you feedback?

We would love to hear from you! Please reach out to us at [email protected]

Contact Us

Please reach out to us via email at [email protected], click the chat bubble at the bottom-right corner of this page to connect with a specialist, or call us directly at 801-619-2187.