When can I expect my return to be processed?Updated a day ago

Once we receive your return, our team will inspect the item and process your refund or exchange.

• Refunds: After we process the return, your refund will be issued to your original payment method. The time it takes to appear in your account depends on your bank or payment provider, but it typically happens within a few business days.

• Exchanges: Once we process your return, your replacement order will be shipped automatically. You’ll receive a confirmation email with the order number and tracking information.

Processing times:

• Standard: 3–5 business days

• Holidays / Promotional periods: 5–7 business days

Notes:

• Refunds for Afterpay orders may take longer due to their processing policies.

• Using the return label we provide ensures your return is processed correctly.