If my shoes arrived damaged, what options do I have?Updated a month ago
If your shoes arrive damaged or with blemishes from the production process, we are committed to ensuring you are pleased with your purchase. You have two options:
- Exchange: We can initiate an exchange for you to receive another pair.
- Return for Refund: If you prefer not to exchange, we can offer a return for a refund.
Please visit Redo to start your exchange or return.